Terms of Use at Children’s Healthcare of Atlanta
Terms of Use at Children’s
At Children’s Healthcare of Atlanta, we are dedicated to ensuring your privacy is protected. Review our terms of use to learn more about the policies in place to protect our patient families’ information.
Learn more about the privacy policies in place at Children’s
Privacy Policy
Children’s is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Children’s will not intentionally share the contents of any email or information submitted via the internet with any third party. However, due to the nature of electronic communications, we cannot and do not provide any assurances that the contents of your email will not become known or accessible to third parties. We urge you not to provide any confidential information about yourself and/or your or your child’s health to us via electronic communication.
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We do our best to deliver exclusive, relevant information right to your inbox. We respect your wishes to unsubscribe, but please know that we are always here if you decide to continue receiving emails from us.
Unsubscribe from Children's Healthcare of Atlanta Foundation communications.
If you would like to change your Foundation email preferences without unsubscribing, you may do so at any time. You can also email our team or send a letter to the following mailing address:
Children’s Healthcare of Atlanta Foundation
1575 Northeast Expressway NE
Atlanta, GA 30329
When you submit your information using an online form, you are provided the opportunity to receive communications from us. You may later decide to stop receiving these communications. If you are a member of our Foundation online community and want to stop receiving communications, you can change your email preference at any time by logging in. You can also email our team or send a letter to the following mailing address:
Children’s Healthcare of Atlanta Foundation
1575 Northeast Expressway NE
Atlanta, GA 30329
The Children’s websites include:
The Children’s websites, including any websites that might be added in the future, are in no way a substitute for visiting a doctor. This information is only for educational purposes. If you have any questions about your child’s care, ask your doctor.
Children’s may use your information from the websites listed above. We will not sell your private information to any other group, party or person. On some pages, you can make a donation, order products or register to receive materials.
The types of personal information collected on these pages are:
- Name
- Address
- Email address
- Phone number
- Credit or debit card information
When you sign up for text messages from Children’s Healthcare of Atlanta (“Children’s”), you are signing up to receive text messages related to your or your child’s medical care provided by us, including messages using automated dialing technology. These messages will come from the short code 22222 and will include information related to:
- Updates related to visits
- Your or your child’s MyChart account(s)
- One-time passcode
- Billing notifications
- Prescription reminders
- Care coordination
You can opt-out of SMS messages by texting STOP to the short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages using the short code. If you want to join again, sign up using MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 404-785-5437.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Carriers are not liable for delayed or undelivered messages. Further, Children’s will not be liable for any delays in the receipt of any text messages, nor will Children’s be liable for any undelivered messages, as delivery is subject to effective transmission from your network operator.
You understand that text messages have inherent privacy risks, including that unencrypted text messages are not secure and could be accessed by an unauthorized party, intercepted, or altered without your knowledge or authorization. You agree to indemnify and hold harmless Children’s and any third parties texting on Children's behalf in full for all claims, expenses, and damages related to or caused, in whole or in part, by your actions related to this SMS service, including but not limited to all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
For more information, please view our Privacy Policy. Contact us at 404-785-5437.
Children’s is not responsible for the quality or truthfulness of information given through its website links or other related organizations with which we may be sharing content. This includes information that can be found through a web link to and from the Children’s websites. Just because we include a web link, or the web link’s information, on the Children’s websites does not mean we endorse it.
Cookies are small files your computer creates. They do not have any private information. They track your computer so we can give you a faster, more personal experience. You can set your web browser to stop making cookies—this will not change how your computer works or how you access the Children’s websites.
Credit card donations will be made through the Children’s Foundation webpage. You will be asked to enter your name, credit card number and billing information. This information allows us to process your donation and to provide you with an email receipt.
Learn more about giving to Children’s.
As a donor, you can choose to give anonymously (without giving your name) or to provide Children’s with your personal information.
If you use your credit card to make a donation or pay a bill at Children’s, you will need to put in your information. An email receipt will be sent for your records.
Credit card information is not kept on the Children’s websites. It stays with a third party that keeps all private and credit card data. We take no responsibility for the third party’s privacy notice.
If we waive one or more of the guidelines in this notice, this does not mean that we waive all the guidelines. If one of the statements in this notice is made illegal or in any way invalid, this will not affect the validity of the other statements in this notice.
Children’s privacy policy and these Terms of Use are governed by and construed in accordance with the laws of the state of Georgia exclusive of its rules governing choice of law and conflicts of laws.
Children’s collects information that you provide directly to us. For example, if you have subscribed to communications from Children’s, applied for a job at Children’s or made a donation to Children’s, we have collected personal information about you. You may request to have your personal information removed from our databases by completing this form. After submitting the form, a Children’s representative will review your request and contact you to confirm within 30 days.
Please note that Children’s cannot delete certain categories of personal information due to federal regulations and other legal and contractual obligations. For example, Children’s is required by federal law to maintain medical records and certain financial documentation related to donor activity. In addition, we may retain personal information to the extent necessary to ensure that you remain on our “do not contact” list.
You may remove yourself from any correspondence list at any time by clicking the “Unsubscribe” link at the bottom of any email you receive from us.
These Terms of Use do not apply to information collected by third parties that Children’s does not control. Children’s is not responsible for the privacy statements or practices, acts or omissions of any such third party.