Child smiling with yellow shirt on

Masking Policy and Visitor Restrictions

See our current visitor restrictions and masking policies in our emergency departments, urgent care centers and neighborhood locations to keep you and your family safe during your visit.

learn more

When injuries and illnesses happen, it’s important to know where to take your child.

When your child has a minor injury or illness and your family’s pediatrician is not available, our Urgent Care Centers are here for you, especially on evenings, weekends and holidays.

Our Emergency Departments are open 24 hours a day, seven days a week, when your child has a serious or life-threatening condition.

In case of an urgent concern or emergency, call 911 or go to the nearest emergency department right away.

To help you decide if your child needs urgent care or emergency services, use the chart below.

  1. Find your child’s condition in the list on the right.
  2. On the same line, find the ✘ in one of the columns to the right of the condition. The will show you if you should take your child to our Urgent Care Center or Emergency Department.
Conditions* Urgent Care Center Emergency Department
Allergic reactions (no breathing problems)  
Asthma attack (mild wheezing)  
Asthma attack (trouble breathing after treatment)  
Broken Bone (bone not coming out of the skin)  
Broken Bone (bone coming out of skin)  
Burn (minor)  
Burn (serious, including burn to eye, electrical or acid burns, infection or blister)  
Cast-related problems  
Cut (minor, but need stitches)  
Cut (bleeding will not stop)  
Ear infection  
Fever (child is older than 2 months)  
Fever (child is younger than 2 months)  
Head inury (no loss of consciousness)  
Head injury (loss of consciousness)  
Pink eye  
Pneumonia (no breathing problems  
Pneumonia (trouble breathing)  
Sinus infection  
Sore throat  
Swallowed object (no problems swallowing)  
Swallowed object (trouble swallowing)  
Swimmer’s ear  
Uncomfortable or Painful Rash  
Urinary tract infection  
*This list does not include all conditions

Download Chart

en español

Where to go when your child is sick

If your child is sick or injured, it is important to know where to take them for care. Learn what can be treated at a pediatric urgent care center and a pediatrician's office.

Learn More

At our pediatric Urgent Care Centers, no appointment is necessary, and walk-ins are welcome. We’re open seven days a week, including evenings and holidays.

  • Monday-Friday: 11 a.m. to 9 p.m.
  • Saturday and Sunday: 9 a.m. to 7 p.m.
  • Holidays: 9 a.m. to 7 p.m.

Holidays include New Year's Day, Martin Luther King Jr. Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas Day.

We offer holiday hours at the following Urgent Care Centers:

  • Children’s at Chamblee-Brookhaven
  • Children’s at Forsyth
  • Children’s at Hudson Bridge
  • Children’s at Satellite Boulevard
  • Children’s at Town Center

Hours may be affected by unanticipated circumstances. Check this webpage for real-time updates. 

Check Wait Times

View wait times at our urgent care locations.

Save Your Spot in Line

Visiting an Urgent Care? Get in line ahead of time and save time in the waiting room.

To save your spot in line:

  1. Choose your desired location, complete the fields, and let us know how long until you arrive.
    • Note: Saving your spot in line is not an appointment. If you’re experiencing a medical emergency, call 911 or go to the nearest emergency room.
  2. Head to your location and check-in at the front desk.
    • Note: If you arrive more than one hour after your selected arrival time, you may lose your place in line.

We still accept walk-in visits.


Children are not small adults. Unlike most urgent care centers and retail clinics, our pediatric Urgent Care Centers have doctors and nurses who are specially trained to diagnose and treat your growing child or teen. Our doctors can communicate directly with your child’s doctor, informing him or her of any test results or procedures that were performed so the doctor can update your child’s medical records and provide follow-up care, if needed.

Our pediatric Urgent Care Centers offer:

  • A pediatrician on staff
  • Staff specially trained to diagnose and treat children from birth to 18 years old
  • Walk-in hours seven days a week, including evenings and holidays
  • Lab and X-ray services to quickly diagnose your child’s minor illnesses and injuries with up to 50 percent less radiation than some adult facilities
  • Fracture care for growing bones, with access to pediatric orthopedic specialists
  • Access to the Children’s network of doctors and pediatric specialists
  • Electronic submission of prescriptions to your pharmacy

Urgent care locations