What Is MYchart?

MYchart is an online tool designed to help you streamline your child’s care. It can be accessed using a computer or mobile device. With MYchart, you can securely connect with your child’s healthcare team at Children’s Healthcare of Atlanta and access much of his medical information 24 hours a day.

What can I do with MYchart?

  • Pay your bill online: Make a one-time payment, set up recurring payments, view statements and access your payment history.
  • Communicate with your child’s doctor: Electronically communicate with your child’s healthcare team and get answers to your medical questions from the comfort of your own home.
  • Manage your child’s appointments: Schedule your child’s next appointment (for select specialties) or view details of your child’s past and upcoming appointments.
  • Complete forms: Complete forms online before your child’s visit.
  • Receive reminders: Receive electronic reminders for your child’ upcoming appointments and tests.
  • Access test results: No more waiting for a phone call or letter. View your child’s test results and the doctor’s comments within days.
  • Request prescription refills: Send a refill request for any of your child’s refillable medicines.
  • Access and request records: View and print immunization records, and request copies of your child’s medical records.

Access to your child’s MYchart account will vary by the age of your child

  • Patients under age 13: Parents have full access to their child’s MYchart account.
  • Patients age 13 to 18: Teens in this age range may access their own MYchart information with their parent or guardian’s consent.
  • Patients age 18 and older: Patients 18 and older have full access to their own account.

 

How Do I Sign Up for MYchart?

If you do not have a MYchart account, you will need to request access. 

Online
To request access online:

  • Visit mychart.choa.org.
  • Click “Sign up now.”
  • Click “Sign up online” under “No activation code?” and follow the prompts to complete your request.

A MYchart invitation email will be sent to you within three to five business days after you submit this request.

Office visit
You may also request access when you check in for your next appointment at Children’s or one of our MYchart participating practices. You will receive a MYchart invitation email after your visit.

How Do I Activate My MYchart Account?

Once you have received your MYchart invitation email, simply click the "here" link in the email and complete the activation process. You will have 24 hours to complete this process. If you do not complete these steps within 24 hours, you will need to request another email. 

How Do I Access My MYchart Account?

Once your account is activated, you will be able to access MYchart from a variety of places, including:

  • MYchart mobile app: Download the MYchart app for free from the Apple Store or Google Play.
  • Children’s mobile app: This free app is available from the Apple Store or Google Play.
  • Computer or mobile device: Visit mychart.choa.org on your computer or mobile device.

Call 404-785-7844, if you have questions about MYchart.