nurse screening for temperature

Updated Nov. 11, 2021

To protect our patients, their families and our staff, we are limiting each visitor to two parents or caregivers at our Emergency departments, Urgent Care Centers, Emory Children’s Center and some services within our hospitals.


At Children’s Healthcare of Atlanta, it is our top priority to keep our patients and visitors healthy and safe.

To protect our patients, their families and our staff, we are limiting the number of people in our facilities during this time.

Visitor limitations 

We are allowing only two caregivers per patient in our hospitals' Emergency Departments and neighborhood Urgent Care locations. Most of our other hospital and ambulatory locations are also allowing two caregivers per patient. Effective April 1, patients receiving hospital laboratory and phlebotomy services may be accompanied by two visitors. Lab treatment rooms and sleep lab studies will continue to allow one visitor. No sick visitors will be allowed in our facilities.

Inpatient/hospital visitors

You will be asked to list the names of two primary caregivers who will be allowed to stay at the hospital with 24-hour access. These primary caregivers cannot be changed unless approved by the inpatient clinical staff. Two additional visitors can be listed (no swap outs) and will be permitted during daylight visiting hours only. Please note that only two people (primary caregivers or visitors) may be at the bedside at any one time. Siblings are not permitted as visitors for inpatient or hospital patients.

Ambulatory/outpatient visitors

Two primary caregivers are allowed to accompany the patient to ambulatory and outpatient appointments. If you have other children, please make arrangements for them to stay home. We recognize there may be special circumstances where siblings may need to attend an outpatient visit. Please notify our team in advance, when possible, to work out a plan.

Additionally, if family members or visitors are sick, or have a fever, we ask that they not visit their loved ones in the hospital. No sick visitors will be allowed in our facilities.

Please keep in mind that these restrictions may change or be slightly adjusted in some locations.

Visitor screening

Every child’s health is important to us. Before coming to visit, we ask all visitors to conduct an initial screen of the following questions before visiting our hospital locations.

In the past 48 hours, have you had any of the following symptoms?

  • Significant respiratory symptoms (runny nose, cough, sneezing, etc.)
  • Vomiting and/or diarrhea
  • Fever
  • Fever and rash
  • Conjunctivitis/pink eye

If you have any of the above symptoms, for the safety of our patients, please do not visit until the symptoms have resolved for at least 24 hours.

In the past month, has anyone been exposed (or possibly exposed) to any of the following contagious illnesses?

  • Measles
  • Chicken pox
  • Pertussis (whooping cough)
  • Mumps
  • Tuberculosis

If you think that you may have been exposed to any of the above contagious illnesses, check with your doctor before visiting.

If you are not excluded from visiting based on the above and do plan to visit one of our hospital locations, please always wash your hands prior to coming in contact with a hospitalized patient.

All patients, visitors and staff are required to wear a mask at all times while in our facilities. Please put your mask on in the parking lot before you exit your car. If you don’t have a mask, we’ll provide one for you as you arrive.

Based on new evidence regarding the effectiveness of masks with exhalation valves, Children’s will no longer allow any visitors to wear masks with exhalation valves (cloth or N95) unless covered with a procedure mask. To protect everyone in our facilities, Children’s screeners will give a procedure mask to anyone wearing a mask with a valve, which should be worn in place of or over the mask with a valve for the entire visit.

All visitors will be screened upon arrival. A screener will take your temperature using a touchless thermometer and ask you a series of health questions. Try to arrive early to allow time for the screening.

Rest assured we’re here for you if you need us.

At Children’s, safety is our top priority. We are working hard to protect our patients, families and staff. Whether you have an appointment or need to visit us for emergency care, we’ve put extra precautions in place to keep your family safe.

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