Pediatric Assessment Tool
This tool is meant to help parents answer two questions:
- What should I do if my child has a fever and/or a cough?
- What should I do if my child has been around someone with COVID-19, but my child has no symptoms?
Because the health and safety of our patients, visitors and staff is a priority, Children’s Healthcare of Atlanta is:
Children's Urgent Care Centers at Cherokee and Hamilton Creek are temporarily closed. The decision on when these two Urgent Care Centers will reopen will be evaluated on an ongoing basis. Note, this decision does not impact our specialty services at these locations.
This tool is meant to help parents answer two questions:
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Use the following links to connect with the appropriate department or team member.
Get information about a specific location
Find information about a physician
Request a copy of your child's medical records
Contact our team with questions about billing and insurance
Learn how to donate to or volunteer at Children's
Contact a patient representative
Call us at 404-785-KIDS (5437)
For all other questions or concerns, complete the form below.
The Children’s Healthcare of Atlanta 404-785-KIDS line provides easy access to all of our services—it’s the only number you need to remember to reach us. Whether you need to find a doctor, reach a Children’s physician or staff member, call a hospital room or reach any other service Children’s offers, we’ve made it even simpler to contact us. Upon calling you will always receive timely, friendly and responsive assistance 24 hours per day seven days per week.
This number provides access to all things Children’s. It’s the only number you need, our specially trained staff will assist you in reaching the appropriate contact within our system. If you are trying to reach a physician or practice who is not employed by Children’s, we will do our best to provide you with the contact information you need.
Once you’ve selected an option on the 785-KIDS call tree, you will always reach a live representative. All of our customer service representatives have received comprehensive customer service training and will either answer your question or route your call to the proper Children’s resource. We will make every effort to connect you to a live person; however, if there is not an answer, it may be necessary to connect you to your contact’s voicemail so that the call can be returned at a later time.