At Children’s, we want to care for those who care for others. Our You Matter program, providing support for our physicians, is an important component in doing just that. We understand that our caregivers are dedicated to doing the very best for our patients and their families every day. So when an unanticipated adverse event happens, You Matter resources are available to ensure that our dedicated colleagues receive the help and support that allow them to recover emotionally and remain a valued team members.
The You Matter program includes the following components:
Children’s is working to raise awareness about Second Victim Syndrome by presenting on the topic to medical staff in awareness trainings offered in a variety of forums, including Grand Rounds and Division meetings. After completing an awareness training session, attendees should have a better understanding of the Second Victim Syndrome and should feel empowered to reach out to their peers. An attendee may also decide whether he or she is interested in becoming a Peer Supporter, a more formalized way that Children’s staff can volunteer to offer support to their colleagues. Check out the Physician Wellness calendar to learn more about upcoming awareness training events.
View Physician Wellness calendar
Peer Supporter Training
Peer Supporters attend an additional one-hour training session, preparing them to provide comfort and care to their colleagues when an event happens. If you are interested in becoming a Peer Supporter, contact YouMatter@choa.org.
Understanding that physicians may need additional support beyond the Peer Supporter element of the program, the You Matter team has identified numerous internal and external support resources.
Resources for medical staff members
View the Second Victim brochure for families
View the Second Victim brochure for providers
View the Second Victim infographic