COVID-19 Update

Children’s Application Access Outside of the Children’s Network

The Children’s Healthcare of Atlanta IS&T team rolled out a new Two-Step Login tool, powered by Duo, that allows our employees and physicians to securely access Children’s resources outside of the Children’s network. Employees and physicians must verify their identities using Duo to log in to VPN, Outlook Web Access (OWA) and the remote Children’s Application Portal. Users not enrolled in Duo can set up their accounts through the Two-Step Login Portal. Visit the Two-Step Login page on Careforce Connection or the Physician Portal for more information, including Duo enrollment instructions.

Accessing the network once enrolled

OWA users can access their Children’s Outlook Web Access inbox through webmail.choa.org in two easy steps:

  1. Enter your username and password.
  2. Use your phone or another mobile device to verify your identity with Duo.

VPN users can access Children’s resources externally using the Cisco AnyConnect Secure Mobility Client in two easy steps:

  1. Enter your username and password.
  2. Use your phone or another mobile device to verify your identity with Duo.

Remote Children’s Application Portal users can access Children’s applications from any device not connected to the Children’s network in three easy steps:

  1. Visit anywhere.choa.org.
  2. Enter your username and password.
  3. Use your phone or another mobile device to verify your identity with Duo.

For help installing a Citrix Receiver on Mac computers, review this tip sheet.

Contact the Children’s Solution Center at 404-785-6767 (or ext. 56767) with questions or for assistance setting up your Duo account.