At times, the cost of a heart transplant can seem overwhelming. The Children’s heart transplant team is here to help you. A financial counselor can help you learn about your insurance benefits and payment options.
A heart transplant financial counselor can also:
- Contact your insurance company and find out about your child’s benefits.
- Get approval for the heart transplant evaluation and heart transplant.
- Meet with you through the heart transplant evaluation to review your insurance benefits.
- Answer benefits questions.
- Help assess your financial needs.
- Talk about making a long-term financial plan for your child’s healthcare needs.
- Help get your child into a case management program if your insurance company has this service.
- Help you learn about government programs for which you qualify.
- Teach you about hospital and doctor billing practices.
Financial counselors at Children’s can also help you with:
- Financial aid packets for the Charitable Hospital Fund (Aid is based on federal poverty guidelines and other financial guidelines.)
- Questions regarding Medicare, Medicaid, Georgia’s PeachCare program, and hospital and doctor payment plans
- Which government assistance your child can receive. (The counselor can help you fill out forms and paperwork. There may be a lot of paperwork to complete. Fill out all the forms as soon as possible. The sooner the papers are sent, the sooner you can receive benefits. This process may take weeks or months to complete.)
Please let the office know if your insurance coverage has changed. Medical bills can be confusing. Please let the Children’s heart transplant financial counselor know if you are having any financial trouble regarding your child’s medical costs.