Call Center Medical Director Joe Simon, M.D., retires

Hirsh takes helm

Joe Simon, M.D., Children’s Call Center medical director, announced his retirement at the end of the year. Simon has served as medical director of the Call Center since 1993, and worked with the medical staff to develop custom and proprietary nurse telephone advice algorithms to serve the Atlanta community in need of after-hours advice. Under Simon’s direction, the Call Center facilitated more than 5.5 million calls and was instrumental in supporting the System and community during the H1N1 pandemic.

Dan Hirsh, M.D., joined the Call Center in 2004, working closely with Simon as associate medical director, while completing his Emergency medicine fellowship in the Children’s at Egleston Emergency department. In addition, he has served as the physician leader of the Children’s Transfer Center since its inception in 2008.

Hirsh has accepted the position of system medical director of the Call Center, Transfer Center and Tele-Emergency, effective Dec. 1. He and Simon will transition the Call Center duties throughout the next few months, with Simon remaining with the Center in a PRN capacity and providing QI review, protocol maintenance and follow-up support.

Simon joined Children’s at Scottish Rite in 1984 to lead the development of the Emergency department and serve as its medical director. He was president of the medical staff in 1995, later serving as co-SVP of Medical Affairs and medical director of Children’s at Scottish Rite from 1998–1999 and VP of Medical Informatics from 1999–2003. Children’s recognizes Simon for his many years of service and leadership, and dedication to the children in our community. Emergency Services and the Call Center would not be what they are today without his high standards and pursuit of excellence.

Please join us in congratulating both physicians on their new roles.

For more information:
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About Children’s Healthcare of Atlanta
Children’s Healthcare of Atlanta, a not-for-profit organization, is committed to enhancing the lives of children through excellence in patient care, research and education. Managing more than half a million patient visits annually at three hospitals and 20 neighborhood locations, Children’s is one of the largest clinical care providers for children in the country. Children’s offers access to more than 30 pediatric specialties and is ranked among the top children’s hospitals by Parents magazine and U.S.News & World Report. With generous philanthropic and volunteer support, Children’s has made an impact in the lives of children in Georgia, the United States and throughout the world.

Tags: General News
Published: Monday, March 26, 2012