The Remote Children's Application Portal (RCAP) allows staff to securely access the Children's network from home or other remote locations.
Because of licensing restrictions, only a certain number of users are allowed to access RCAP at the same time. Please only use RCAP (especially in special circumstances like weather-related situations) if there is no other way to connect to the needed system or application. For example, if all you need to do is check email, access your email directly through Children's WebMail (instructions above). Or, if you have a Children's laptop, use VPN to access the network (VPN Tips) directly.
Children’s employees should always follow HIPAA and privacy guidelines when emailing documents.
For more information about RCAP, visit the FAQs Page.
If you have a problem accessing RCAP, contact the Solution Center at 404-785-6767.