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Remote Children’s Application Portal (RCAP)

At Children’s, we want our employees and physicians to have access to the resources that best serve our patients, even if those caregivers are not on-site at the time the need arises. Advances in technology make remote connectivity possible, but as the benefits of remote connectivity increase, so do the challenges of protecting sensitive data.

Access RCAP Using Your Own Device

If you are accessing RCAP on your personal machine (a device you own), you must have the Citrix Receiver. Follow these steps to download Citrix.

Step 1. Download the Citrix Receiver for:
Step 2. Access RCAP
  • Your username is your 6-digit Children's ID or your contractor credentials.
  • Note this password is not the same one used to log into Aspen—TotalMS
  • If you have previously logged in, but cannot remember your password, please contact the Solution Center at 404-785-6767.
Step 3. If you need to complete training, log into Aspen—TotalLMS
  • Your username is your 6-digit Children's ID or your contractor credentials.
  • Note this password is not the same one used to log into RCAP
  • If you have previously logged in, but cannot remember your password, please contact the Solution Center at 404-785-6767.

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