Our goal at Children’s is to provide the safest possible care for all of our patients. Your child’s doctor or a member of your child’s health care team will talk with you about specific care for your child.
We invite you to partner with us and be involved in your child’s care. You can help to keep your child safe by being an active member of your child’s healthcare team.
To help us keep your child safe, please do these things on an ongoing basis:
- Please speak up. Ask a staff member when you have questions or concerns. Use a notepad to write down facts and questions you would like to talk with us about.
- Be involved in making decisions about your child’s care. If you want to know something, please ask us.
- Know the results of your child's tests. If you have any questions about your child's test results, ask your doctor. Ask for them to be explained to you in a way you can understand.
- Learn more ways to help keep patients safe (en Español).
The best way to prevent infections is to clean your hands often and well. All of us carry germs on us. To prevent these germs from harming your child, clean your hands with soap and water or use alcohol-based hand sanitizer. Make sure to clean your child’s hands too. Our hand hygiene teaching sheet (en Español) provides more details about good hand hygiene. To prevent the spread of infection, including the flu, remember the following guidelines:
- Wash your hands for at least 15 seconds using soap and water, or
- Use the alcohol-based hand sanitizer found in the dispensers inside and outside each patient room.
Always wash your hands:
- When you enter and before you leave your child’s room or exam room.
- Before and after eating, touching food or feeding your child.
- After using the bathroom or changing a diaper.
- After sneezing, coughing or blowing your nose and after wiping your child’s nose.
Help keep our patients safe by learning more about proper hand hygiene.
When your child is ill, medicines can help him get better. But they can also hurt him if you don't use them correctly. Your doctor or pharmacist can help you give your child medicines safely. Before using any medicine, be sure to follow these safety tips (en Español).
Learn more about safety with medicines.