Frequently Asked Questions

Questions about the online application

  • I have withdrawn my application, but now want to apply to the same position. What do I do?

      Log in to your job application account. Then go to My Jobpage, find the position you withdrew from and click the reapply link. Note: if the link doesn’t appear, the position is no longer accepting applications.

  • How do I get an update on the status of my application?
      Sign in to your job account. Then go to My Jobpage tab to get updates on the status of your application. As your application progresses through the system, your Application Status will update.
  • I see the status of my application, but would like more information. How can I get more information about the status?
      Click on the Application Status and this will provide you with more details.
  • I do not see a position that I am interested in, but would like to submit my resume to you. What should I do?
      In the job search page, click on the Create/Access my Profile link on the right side of the page. This will allow you the option to complete an application for the job category that best matches your experience.
  • I cannot upload my resume. Can I submit a paper resume?
      All resumes need to be attached to your online application. If you are unable to upload your resume, you will need to copy and paste it into the application.
  • I started an application, but had to leave my computer and the application closed. What do I do?
      You will need to log in your application account and go to My Jobpage and look for your draft application. If the position is still posted, you can click on Finish/Edit My Application. If this option is not available, the position is no longer open.
  • I started an application, but wasn’t able to finish, so I closed out of the application. What do I do?
      Log in to your application account and go to My Jobpage. Look for your draft application. If the position is still posted, you can click on Finish/Edit My Application. If this option is not available, the position is no longer open.
  • If I want to apply for more than one job, do I have to fill out a new application every time?

      Yes, but the information you entered previously is saved. You should verify the accuracy of the data.

  • I'm getting a conversion error. What do I do?

      This means you are using Internet Explorer 9 and may not be using the Windows 7 operating system. Refer to our Supported Operating Systems and Browsers to make sure your system meets our requirements.

  • When I enter a pay rate, why does it say there is a problem?
      Remove the dollar sign ($). Our system doesn’t recognize this as a valid symbol.
  • I am finished with the application. Why can't I find the submit button?
      This means the job is no longer open.
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