Contacting a Patient

Children’s knows it is important to be connected to family and friends during a visit. To help make it easier for family and friends outside the hospital, below is information on how to call a patient room or hospital area. In addition, we have included information on how to make calls from the hospital.

Calling the Hospital

Calls should be placed to the patient’s room between 8 a.m. and 10 p.m. After 10 p.m., calls to patient rooms are answered by the hospital operator. Contact a patient at one of our hospitals using the following instructions:

  • Children’s at Egleston

      Call one of the following numbers if you know the patient’s unit and room number:

      Cardiac Step-down Unit 
      Dial 404-553-90 and the last two digits of the room number.

      Surgery and Transplant unit; general pediatric unit 

      Dial 404-553-94 and the last two digits of the room number.

      Neurology; general pediatric unit 

      Dial 404-553-95 and the last two digits of the room number.

      Aflac Cancer and Blood Disorders Center unit 

      Dial 404-785-4 and the room number.

      Blood and marrow transplant (BMT) unit 

      Dial 404-553-93 and the last two digits of the room number.
      Operator: 404-785-6000
  • Children's at Hughes Spalding

      ­If you know the patient’s room number, dial 404-785-98 and the last two digits of the room number. You can also dial the operator at 404-785-9500.

  • Children's at Scottish Rite

      ­If you know the patient’s room number, dial 404-785-4 and the room number. You can also dial the operator at  404-785-5252.

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Cell Phone Usage in the Hospital

Cell phone usage is permitted in designated areas. Chargers must be checked by our Engineering Department before being used in the hospital. Your child's nurse can contact Engineering for you.

Making a Call from a Hospital Phone

  • To make an outside call, dial 9, the area code and the phone number.
  • To call long distance:
    • Dial 9-1-800-COLLECT.
    • Dial 9-1-800-CALL-ATT (to reach an AT&T operator).
    • To use a private calling card, dial 9 and the number on the card.
  • To call an extension within the hospital, dial 5 and the last four digits of the phone number.
  • To reach the hospital operator, dial 0.