Remote Children's Application Portal (RCAP) Download Center
 Instructions for Supported Systems:
 Microsoft Windows XP
 
Instructions for Unsupported Systems:
 Microsoft Windows Vista
 Macintosh
Software download times may vary based on internet connection speed.
Microsoft Windows XP Operating System Instructions:

Installation procedures for Windows XP:

  1. The software that you need to use RCAP will automatically download upon first access.  Please refer to the RCAP Tip Sheet for help.
Microsoft Vista Operation System Instructions:
Installation procedures for Windows Vista:
  1. You must install the Citrix Web Client Version 10.1 to use RCAP.  Please refer to the RCAP Tip Sheet for help. 

Children's does not support the Windows Vista operating system or the Citrix Web Client software for Windows Vista. Contact Microsoft Support for Vista-related assistance or Citrix for Web Client-related issues.

MAC Operating System Instructions:
Installation procedures for MAC operating system (OS X):

The Web Client software for Macintosh must be downloaded direclty from Citrix and installed prior to accessing RCAP.  Please refer to the RCAP Tip Sheet for help.

Download Citrix Web Client Software for Macintosh


Children's does not support the Mac OS X or Power PC operating systems. Please contact Apple for OS X-related support or Citrix for MAC/Power PC Web Client-related issues.
Accessing the Remote Children's Application Portal (RCAP)
Once you successfully complete the setup requirements specific to your operating system, browse to https://portal.choa.org to access RCAP.  If you can't get into the application, you may need to disable a virus scanner, pop-up blocker or firewall installed on your computer.  Read your software documentation or call the software vendor for assistance.  You also may refer to the Remote Children's Application Portal Tip Sheet.
 
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